01
What LABAU does
Delivery, custody and live coordination—nothing outside the LABAU catalogue.
4 screens
Bergdorf Goodman
Tutorials
LABAU guide
Tutorials
Every lesson walks through the actual app screens. Tap the highlighted spot on each picture to move to the next step.
02
Where an order began
The five approved sources used on every LABAU order.
5 screens
03
Store devices
The store iPad and paired LABAU phone work as one preparation station.
3 screens
04
Receive and prepare
Accept, pull, time and seal every order.
4 screens
05
Stock and substitutions
Resolve unavailable items with the member.
4 screens
06
Card holds
The merchant—not LABAU—places and releases the hold.
4 screens
07
Food and perishables
Priority preparation with strict timing.
4 screens
08
Release an order to a driver
From the driver arriving to custody moving to LABAU.
6 screens
09
Returns and cancellation
Publish store rules and make cancellations deliberate.
4 screens
For demonstration purposes only